Membership Programme

Because good things should come back around — and so should you.

Our membership programme is our way of saying thank you for showing up, again and again.

Types of Membership

Good Floof
Better Floof
Best Floof

Join automatically with any purchase

Good Floof

Reward Points:
Earn 1 point for every $1 spent! (100 points = $1 in store credits)

Return & Earn:
$0.20 store credits per returned cylinder

Simply sign up for an account & make your first purchase online

$3.99 per month

Better Floof

Discount:
5% off storewide (unless otherwise stated), both online & at events

Reward Points:
Earn 1 point for every $1 spent! (100 points = $1 in store credits)

Return & Earn:
$0.30 store credits per returned cylinder

Shipping:
Free Third-Party Courier shipping for purchases >$80

Early Access:
24-hour early access to every collection’s launch (online drops only)

Anniversary Voucher:
$5 voucher on our anniversary month, November (valid for 1 month)

Sign up for Better Floof

$9.99 per month

Best Floof

Discount:
8% off storewide (unless otherwise stated), both online & at events

Reward Points:
Earn 2 point for every $1 spent! (100 points = $1 in store credits)

Return & Earn:
$0.50 store credits per returned cylinder

Shipping:
Unlimited Third-Party Courier Shipping to ONE registered address

Early Access:
24-hour early access to every collection’s launch (online drops only)

Anniversary Voucher:
$8 voucher on our anniversary month, November (valid for 1 month)

Additional Perks:
Access to flash sales, one-off specials, etc

Sign up for Best Floof

FAQs on Membership Programme

Yes, it is a storewide discount (unless otherwise stated for specific products)! Yes, including subscription box. Yes, including event specials!

Yes! We’re not interested in holding you hostage in a programme that is not the right fit for you (though we think you’ll find your money’s worth here!)

Each membership is tied to one registered name, contact, shipping address and email, so if you don’t mind sharing accounts, that’s fine by us, but it’s up to you to manage internally how you’d like to sort out passing your parcels around and how to split your rewards!

Also, if you end up quarrelling and having “friendship drama”, we kindly request that you leave us and our rewards programme out of it.

Good Floof:

Save right away with every order.
Earn 1% back on all purchases — no fees, no commitment.

Better Floof:

Pays for itself when you spend $65/month on average*.
Earn 33% on your membership fee. Perfect if you shop once a month (about 4 cylinders of treats).

Best Floof:

Worth it when you spend $90/month on average*. Earn 118% on your membership fee, get early access & flash sales. Great for regular customers or multi-pet households (about 6 cylinders of treats)

*If you anticipate spending more in a certain month and less in others, the numbers still work out as long as you spend a monthly average of $x. If you plan to shop a lot at fairs / certain festive drops, you could still stand to gain even if you don’t hit $x spend every single month.