Privacy Policy

Last Updated: July 2026

At In Good Thyme, we respect your privacy and are committed to protecting your personal data.

In Good Thyme is a brand owned and operated by INMEET CMS PTE. LTD. (UEN: 200306555W). References to "In Good Thyme", "we", "our", or "us" in this Privacy Policy refer to INMEET CMS PTE. LTD.

This Privacy Policy explains how we collect, use, disclose and protect your personal information when you visit our website, purchase our products, create an account, subscribe to our communications or otherwise interact with us.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you interact with us, we may collect the following information:

Personal Information

This may include:

Name
Billing and delivery address
Email address
Phone number
Order history
Account login details (where applicable)
Communications with us via email, contact forms or social media
Information you voluntarily provide when submitting reviews, enquiries or feedback

Payment Information

Payments made through our website are securely processed by our payment providers. We do not store your complete credit card or payment card details.

Technical Information

When you browse our website, we may automatically collect information such as:

IP address
Browser type
Device information
Operating system
Pages visited
Date and time of visits
Referring website
Shopping behaviour on our website
Cookie identifiers

2. How We Use Your Information

We use your information to:

Process and deliver your orders
Communicate with you regarding your purchases
Provide customer support
Manage your account
Improve our products and website
Analyse website performance and visitor behaviour
Prevent fraud and maintain website security
Comply with legal obligations
Send marketing emails and promotional communications where you have subscribed or otherwise consented

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails.

Please note that even if you opt out of marketing communications, we may still send you service-related emails, such as order confirmations, shipping updates or important account notifications.

3. How We Share Your Information

We do not sell your personal information.

We may share your information with trusted third parties where necessary to operate our business, including:

Shopify, our ecommerce platform
Payment service providers
Shipping and logistics partners
Email marketing providers
Website analytics providers
Professional advisers where required
Government authorities or regulators where required by law

These service providers are only permitted to use your information to perform services on our behalf.

4. Cookies and Similar Technologies

Our website uses cookies and similar technologies to:

Remember your preferences
Keep items in your shopping cart
Improve website functionality
Measure website performance
Understand how visitors use our website
Deliver relevant advertising where applicable

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain website functions.

5. Analytics and Advertising

We use analytics tools, including Google Analytics, to better understand how visitors use our website.

We may also use advertising technologies such as Meta Pixel or similar tools to measure advertising performance and improve our marketing campaigns.

These services may collect information such as:

Pages viewed
Time spent on pages
Device information
Browser information
General geographic location
Referral source

This information is generally aggregated and does not directly identify individual users.

6. Data Security

We take reasonable administrative, technical and physical measures to protect your personal information from unauthorised access, disclosure, alteration or destruction.

However, no method of internet transmission or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to:

Fulfil the purposes described in this Privacy Policy
Comply with legal, tax and accounting obligations
Resolve disputes
Enforce our agreements

When personal information is no longer required, it will be securely deleted or anonymised where reasonably practicable.

8. Your Rights

Subject to applicable laws, you may request to:

Access your personal information
Correct inaccurate information
Withdraw consent for marketing communications
Request deletion of your personal information where applicable
Enquire about how your information is being used

To exercise these rights, please contact us using the details below.

9. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.

10. International Data Transfers

Some of our service providers, including Shopify and certain analytics or email service providers, may process personal information outside Singapore.

Where this occurs, we take reasonable steps to ensure that appropriate safeguards are in place to protect your personal information in accordance with applicable privacy laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any updates will be published on this page together with the revised "Last Updated" date.

Your continued use of our website after changes are posted constitutes acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

INMEET CMS PTE. LTD. (UEN: 200306555W)
Trading as In Good Thyme
Email: hello@ingoodthyme.pet